Support & Help Center

Need help? We're here for you! Find answers to common questions or get in touch with our support team.

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Email Support

Have a question or issue? Send us an email and we'll get back to you as soon as possible.

support@socialwizard.app
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App Stores

Leave feedback or report issues directly through the app stores. We read every review!

iOS (4.8★) | Android (4.7★)
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Technical Issues

Experiencing technical problems? Check our FAQ below or contact support with details.

View FAQ

Frequently Asked Questions

How do I start my free trial?

Everyone who downloads Social Wizard gets a 3-day free trial automatically! Simply:

  • Download the app from the App Store
  • Open the app and complete the onboarding
  • Your free trial starts immediately - no credit card required upfront
  • After 3 days, you'll be prompted to subscribe to continue using the app

How do I cancel my subscription?

To cancel your Social Wizard subscription on iOS:

  • Open the Settings app on your iPhone or iPad
  • Tap your name at the top
  • Tap "Subscriptions"
  • Select "Social Wizard"
  • Tap "Cancel Subscription"

Your subscription will remain active until the end of the current billing period.

How does Social Wizard work?

Social Wizard uses advanced AI to help you in social situations:

  • Reply Suggestions: Upload a chat screenshot or type manually, choose your tone, and get AI-generated reply suggestions
  • Conversation Starters: Upload a photo and get ice breakers to start conversations
  • Awkward Situations: Describe any social situation and get expert advice
  • 10 Tonalities: Choose from casual, formal, flirty, professional, and more

Is my data private and secure?

Yes! We take your privacy seriously:

  • Your chat content is processed in real-time and not stored permanently
  • Data is not linked to your identity
  • We use encryption to protect your information
  • We do not share your content with third parties
  • Read our full Privacy Policy for details

What devices are supported?

Social Wizard is currently available for:

The app is crashing or not working properly

If you're experiencing technical issues, try these steps:

  • Make sure you have the latest version of the app
  • Restart your device
  • Check your internet connection
  • Clear the app cache by reinstalling
  • Ensure your iOS version is 15.0 or later

If the problem persists, please contact our support team with details about the issue.

Can I get a refund?

Subscriptions are processed through Apple's App Store. To request a refund:

  • Visit reportaproblem.apple.com
  • Sign in with your Apple ID
  • Find your Social Wizard purchase
  • Select "Request a refund"
  • Follow Apple's refund process

Refund approval is at Apple's discretion based on their policies.

App Information

Current Version
1.4.1
Last Updated
Apr 2025
App Size
38.7 MB
Developer
Kelechi Onyeama
Category
Lifestyle
Age Rating
13+

Still Need Help?

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